Terms of service


OVERVIEW
📄 Terms of Service

Effective Date: June 5, 2025
Welcome to Crystal Kissed. These Terms of Service ("Terms") govern your access to and use of our website, products, and services (the "Site"). By using our Site, you agree to comply with and be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

1. 🛍 Use of Our Website

You must be at least 18 years old or have permission from a parent/guardian to use this site. You agree to use this site only for lawful purposes and in accordance with these Terms.

2. 🧾 Product Information & Availability

We strive to display product details and pricing accurately, but we cannot guarantee there are no errors. We reserve the right to:

  • Correct any errors or omissions

  • Cancel or refuse orders due to pricing or availability errors

  • Limit quantities purchased

Some items (e.g., custom orders) may require longer processing times. We will notify you via email if there is a delay.

3. 💳 Payments

We accept secure payments through trusted third-party processors (e.g., SquareSpace Payments, PayPal). All prices are in Canadian Dollars (CAD) unless otherwise stated.

You agree to provide current, complete, and accurate purchase information at checkout.

4. 🚚 Shipping & Delivery

By placing an order, you agree to our Shipping Policy. We ship to Canada and the USA. Delivery times are estimates only and may be affected by postal delays, weather, or customs.

Crystal Kissed is not responsible for lost or stolen packages marked “Delivered” by the carrier.

5. 🔁 Returns

Our Returns Policy outlines what items are eligible for return and how to request one. Certain items (e.g., personalized or final sale items) are non-returnable & non-refundable.

6. 🔒 Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect and use your personal data.

7. ⚠️ Intellectual Property

All content on this website — including logos, product images, text, and graphics — is the intellectual property of Crystal Kissed or its content suppliers. You may not reproduce or use any content without written permission.

8. ❌ Prohibited Activities

You agree not to:

  • Use the site for illegal or unauthorized purposes

  • Interfere with or circumvent site security features

  • Attempt to gain unauthorized access to the website or data

  • Post false or misleading information

We reserve the right to suspend or ban access for any user who violates these rules.

9. 📉 Limitation of Liability

Crystal Kissed is not liable for any indirect, incidental, or consequential damages arising from your use of our site or products. Our total liability is limited to the amount you paid for the product or service.

10. 🛠 Modifications to the Terms

We may update these Terms at any time. When we do, we will revise the "Effective Date" at the top. Continued use of the site after updates means you accept the revised Terms.

11. 🏛 Governing Law

These Terms are governed by the laws of the Province of BC, Canada, and any disputes will be handled in accordance with Canadian law.

12. 📬 Contact Information

If you have any questions about these Terms, please contact us at:

Crystal Kissed
📧 Email: crystalkisseddesigns@gmail.com
🌐 Website: www.crystalkissed.ca